Fault symptoms, telephone system

The following table lists the fault profiles covered in this test module.

The last four columns contain the information on which telephone systems each fault profile applies to:

A: telephone systems with cordless handset (e.g. optional extra 638)
B: telephone systems with hard-wired mobile phone (e.g. optional extra 639 E6x before 03/2005 without Bluetooth retrofit, E65 US before 03/2005, optional extra 664 before 03/2005)
C: Telephone systems with mobile phone connected via Bluetooth (e.g. optional extra 633, optional extra 639 E6x with Bluetooth retrofit, optional extra 639 E6x as of 03/2005, E65 US as of 03/2005, optional extra 664 E65 as of 03/2005 (not Korea), optional extra 639 E87 or E90 and their derivatives as of volume production launch)
D: telephone systems with snap-in adapter connected via Bluetooth (e.g. optional extra 664, only Korea)

Programming / encoding

1-1

Programming / encoding of the TCU control module is not possible or aborts.

2-1	Only E65/RR: The customer has lost the Bluetooth passkey.	A	C
2-2	The mobile phone cannot be connected to the vehicle.		C
2-3	After switching on terminal R, the mobile phone is not automatically reconnected with the vehicle.		C
2-4	After switching on terminal R, the Bluetooth snap-in adapter is not automatically reconnected with the vehicle.			D

3-1	The radio is not muted during a telephone call.		C
3-2	The SIM card of the customer is not recognized.	A
3-3	Implausible response of the telephone system on call waiting, brokering, telephone conference.		C
3-4	The ring tone of the handset can still be heard by the caller although the driver has already accepted the call.	A

4-1	The telephone call is not output across the loudspeakers in the hands-free mode.	A	B	C
4-2	Poor voice quality (call via hands-free speaking system)			C
4-3	Poor voice quality (call via hands-free speaking system)	A	B	C	D
4-4	The customer hears popping noises from the loudspeakers although no call is active.	A	B	C
4-5	Sporadic call interruptions	A		C
4-6	When the vehicle is started during an active call, the call is lost for approx. 20 seconds.			C

5-1

When the mobile phone is placed in the snap-in adapter, the displayed signal strength falls or disappears.

6-1	The telephone book is not transferred.		C
6-2	The telephone book is not transferred.	B
6-3	The telephone book is only partially transferred.		C

7-1

An SMS is not transferred from the mobile phone to the display.

8-1	Initialization of the Telematic services cannot be started.	A	B	C
8-2	Initialization or update of the Telematic services has been interrupted.	A	B	C
8-3	The customer is unable to use the Telematic services.			C
8-4	General malfunction when Assist services are used.	A	B	C
8-5	No response data from information service.	A
8-6	Not possible to set up a call to a telephone number transmitted by the information service.	A	B	C
8-7	BMW Assist without function in the border zone.	A	B	C
8-8	The status bar still displays foreign network providers, even when far away from the border.	A	B	C
8-9	The Check Control message ”SOS emergency system fault” is displayed.	A	B	C
8-10	Emergency call not possible.	A	B	C
8-11	The emergency call LED does not light up on changing from terminal 0 to terminal R.	A	B	C