Fault profiles for telephone system

The following table lists the fault profiles covered in this test module.

The last four columns contain the information on which telephone systems each fault profile applies to:

Programming / coding

1-1

Programming / coding of the TCU control unit is not possible or aborts.

A

B

C

D

Bluetooth link / Bluetooth connection

2-1

Only E65/RR: The customer has lost the Bluetooth passkey.

A

 

C

 

2-2

The mobile phone cannot be connected to the vehicle.

 

 

C

 

2-3

After switching on terminal R, the mobile phone is not automatically reconnected with the vehicle.

 

 

C

 

2-4

After switching on terminal R, the Bluetooth snap-in adapter is not automatically reconnected with the vehicle.

 

 

 

D

Telephony

3-1

The radio is not muted during a telephone call.

 

 

C

 

3-2

The SIM card of the customer is not recognised.

A

 

 

 

3-3

Implausible response of the telephone system on call waiting, brokering, telephone conference.

 

 

C

 

3-4

The ring tone of the handset can still be heard by the caller although the driver has already accepted the call.

A

 

 

 

Voice quality / audio output

4-1

The telephone call is not output across the loudspeakers in the hands-free mode.

A

B

C

 

4-2

Poor voice quality (call via hands-free speaking system)

 

 

C

 

4-3

Poor voice quality (call via hands-free speaking system)

A

B

C

D

4-4

The customer hears popping noises from the loudspeakers although no call is active.

A

B

C

 

4-5

Sporadic call interruptions

A

 

C

 

4-6

When the vehicle is started during an active call, the call is lost for approx. 20 seconds.

 

 

C

 

Snap-in adapter / eject box (base plate)

5-1

When the mobile phone is placed in the snap-in adapter, the displayed signal strength falls or disappears.

 

 

C

 

Telephone book

6-1

The telephone book is not transferred.

 

 

C

 

6-2

The telephone book is not transferred.

 

B

 

 

6-3

The telephone book is only partially transferred.

 

 

C

 

SMS

7-1

An SMS is not transferred from the mobile phone to the display.

 

 

C

D

Telematics

8-1

Initialisation of the Telematic services cannot be started.

A

B

C

 

8-2

Initialisation or update of the Telematic services has been interrupted.

A

B

C

 

8-3

The customer is unable to use the Telematic services.

 

 

C

 

8-4

General malfunction when Assist services are used.

A

B

C

 

8-5

No response data from information service.

A

 

 

 

8-6

Not possible to set up a call to a telephone number transmitted by the information service.

A

B

C

 

8-7

BMW Assist without function in the border zone.

A

B

C

 

8-8

The status bar still displays foreign network providers, even when far away from the border.

A

B

C

 

8-9

The Check Control message ”SOS emergency system error” is displayed.

A

B

C

 

8-10

Emergency call not possible.

A

B

C

 

8-11

The emergency call LED does not light up on switching from terminal 0 to terminal R.

A

B

C